As you all know, I run a small business. I run this website and a run my jewelry boutique in the shop link above. Many of my orders come from online events or online orders. Which is great! I love running online parties! (Shameless plug, if you want free jewelry, contact me and we'll get a Facebook party set up for you ASAP!) The online parties are so fun! I play games and get to know the ladies! But not meeting my customers face to face is so hard! Online shopping removes the personal aspect. I feel like it's so easy to forget that there is a small business owner behind the screen, processing your order, and who is so thankful for your support of my business!
I personally do not ship out most of the jewelry sold on my website. Most of them go straight from the distribution center to your door. They do an amazing job of making the packaging adorable and I love that! But I still want to make that personal connection. So I have decided that I MUST write a handwritten thank you note for every order placed on my site. I started keeping various packs of cute thank you cards on hand for orders! And I am loving it! It allows me to make a personal connection with my customers that otherwise I would be missing! And I love that! I want to get some designed soon that match the website look! I can not wait!
What do you think? Would you send a thank you card for every order? Do you want to get some free jewelry?